Here's what's happening: when high-achievers finally swallow their pride and ask for guidance, they're not looking for you to solve their problem. They're looking for partnership in tackling something that's genuinely beyond their current capacity. The "figure it out" response doesn't just reject their request—it communicates that you don't understand the courage it took to ask. The irony? Nancy did figure it out, created a solution that was shared wing-wide, but the damage to trust was already done. How many breakthrough solutions are your people developing in isolation because they've learned not to bring you their biggest challenges?

Are you watching your calling being held back by unhealthy patterns you've been tolerating? That's exactly where I found myself in January 2025. After...